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5 Days of Celebrating Small Business #4

May 4-8 2015 is National Small Business Week. SBA_NSBW2015_FINAL_v2

I’m going to mark this occasion by posting some business tips (for small businesses) and articles each day geared toward small businesses.

 


Thanks and giving all year long.
Another tip from my own archives. Some tips for thanking your clients.

  1. ID-100113560Be specific. At a minimum, send out a note that says, “Thank you for your business this year.” But for special clients, if you’ve got the time, you can be more specific. “Thank you for allowing me to work on your project. I enjoyed learning more about Acme Widgets.
  2. Give a social shout out. If you have a client or service provider you’ve enjoyed working with, it’s a good idea to send them a note of thanks. It’s a GREAT idea to put that note of thanks in public view, whether through a shout out on their Facebook page or a testimonial on their LinkedIn page. If you do send a specific thank you note, be sure to let the person know they are welcome to use that information on their website or on LinkedIn. Give them permission to quote you in advance.
  3. Pass it along. If you have a service provider that has gone above and beyond for you, or if someone you know is always willing to help out or give just a little extra, don’t keep that secret to yourself. Your colleagues or friends might also be able to use their services.
  4. Go old school. Often it’s fairly simple to toss off an electronic thank you. Written thank you notes are even more appreciated. We all have mailboxes full of bills and junk mail. Send someone something that will brighten their day.
  5. Be authentic. When it comes time to send a thank you, be authentic. Your thank you note will mean more if it’s honest and heartfelt.

 

Related articles

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Image courtesy of Naypong at FreeDigitalPhotos.net

Thursday Tip – The Why and How of LinkedIn Recommendations

If you’ve done business with a person and are extremely satisfied, you may want to tell the world. There are a number of ways to do this:

  1. You can pick up a megaphone (which will only tell a few neighbors).
  2. You can pick up a phonebook (that might take a while – heck in 2015 it might take a while to FIND a phonebook).
  3. You can post on their Facebook page (which will soon disappear further down on the timeline).
  4. You can post a recommendation on their LinkedIn Page. This will be permanently on their LinkedIn Profile page and easy to find for anyone wanting to use their services.

Click here to go to a page (on LinkedIn) that gives details on how to give a recommendation.

Let’s say you’ve given a colleague a recommendation but there’s something you want to change. Perhaps you’ve done more work with a person and you want to change some details, or maybe you were looking at their profile and noticed that you made a typographical error.

Click here to go to a page (on LinkedIn) that gives details on how to EDIT or REMOVE a recommendation.

NOTE: Olike-elements-glossy-icon_zy7r0hIdn the above link step 1 reads “go to your profile” and step 2 reads “scroll to the recommendations section.” This is missing step 1.5 which is “enter edit your profile mode.” If you go straight to your recommendations without entering “edit” mode you will not be able to edit.

Whether you want to give your colleague some “stars” or a “thumbs up,” LinkedIn is the place to go.

 

 

Top 5 ways to say “Thank You” to your clients and vendors

ID-100113560It’s November. The air is cool and crisp, the trees have just about given up their leaves, and we are gearing up for the end of the year.

Thanksgiving is a day where we traditionally eat excess food show our gratitude for what we have been given.

As the calendar year winds down, what are some ways that you can say “thank you” to your clients?

  1. Be specific. At a minimum, send out a note that says, “Thank you for your business this year.” But for special clients, if you’ve got the time, you can be more specific. “Thank you for allowing me to work on your project. I enjoyed learning more about Acme Widgets.
  2. Give a social shout out. If you have a client or service provider you’ve enjoyed working with, it’s a good idea to send them a note of thanks. It’s a GREAT idea to put that note of thanks in public view, whether through a shout out on their Facebook page or a testimonial on the LinkedIn page.
    If you send a specific thank you note, be sure to let the person know they are welcome to use that information on their website or on LinkedIn.
  3. Pass it along. If you have a service provider that has gone above and beyond for you or if someone you know is always willing to help out or give just a little extra, don’t keep that secret to yourself. Your colleagues or friends might also be able to use their services.
  4. Go old school. Often it’s fairly simple to toss off an electronic thank you. Written thank you notes are even more appreciated. We all have mailboxes full of bills and junk mail. Send someone something that will brighten their day.
  5. Be authentic. When it comes time to send a thank you, be authentic. Your thank you note will mean more if it’s honest and heartfelt.

Image courtesy of Naypong at FreeDigitalPhotos.net